This post describes my experiences as a victim of ID theft, explains the growing problem of phone account hijacking, and suggests ways consumers and mobile phone carriers can help combat these scams.
I learned that the thief had used a fake ID with my name and her photo.
She had acquired the i Phones at a retail store in Ohio, hundreds of miles from where I live, and charged them to my account on an installment plan.
By January 2016, that number had increased to 2,658 such incidents, representing 6.3% of all identity thefts reported to the FTC that month.
Such thefts involved all four of the major mobile carriers.
Identity theft reports to the FTC likely represent only the tip of a much larger iceberg.